Our 12-Month Warranty covers any and all product defects (hardware and software), or any malfunction not caused by normal use (such as touch-sensitive malfunction, battery failure, buttons, etc.).
If your device shows any signs of malfunction, please contact support at firstname.lastname@example.org with your order number to start your return. Once we receive the device, we can send you a replacement that is fully functional.
What is Covered?
Technical defectsFaults caused by improper workmanship or materials
What is not covered?
This limited warranty does not cover any damages due to:
Transportation or storageIssues caused by third-party software or unauthorized repairImproper use; failure to follow the product instructions or perform any preventive maintenanceAny components added since the item was originally soldNormal wear and tear or external causes such as accidents, abuse, or other actions beyond our reasonable control.
How to make a claim:
Simply email us at email@example.com with your order number and we’ll send instructions on how to return your device, along with a prepaid return label