Warranty

Our 12-Month Warranty covers any and all product defects (hardware and software), or any malfunction not caused by normal use (such as touch-sensitive malfunction, battery failure, buttons, etc.).  

If your device shows any signs of malfunction, please contact support at support@klumzykrak.com with your order number to start your return. Once we receive the device, we can send you a replacement that is fully functional.

What is Covered? 

• Technical defects
• Faults caused by improper workmanship or materials

What is not covered?  

This limited warranty does not cover any damages due to:

• Transportation or storage
• Issues caused by third-party software or unauthorized repair
• Improper use; failure to follow the product instructions or perform any preventive maintenance
• Any components added since the item was originally sold
• Normal wear and tear or external causes such as accidents, abuse, or other actions beyond our reasonable control.

How to make a claim: 

Simply email us at support@klumzykrak.com with your order number and we’ll send instructions on how to return your device, along with a prepaid return label.