FAQs

DROP US A LINE

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How do I order?

You can place your order online at any time using our secure shopping cart, or by placing an order  via our contact  here.

How do I pay for my order?

Payment methods include PayPal and Credit cards. Please refer to our Payment Methods information.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake. How long does it take for the products to arrive?

How long does it take for the products to arrive?

Most items in stock ship within two to five days. Please allow up to seven to fourteen days for delivery.

How do I check the status of my order?

We will email you an order tracking number when your order has shipped. Some of our products, including but not limited to custom seat and car covers, are custom made to order and require us to get the tracking information from the manufacturer. For such orders, please allow additional time for order status information.

What is your return policy?

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